Since we have a rolling enrollment, it also means we have a rolling promotion! Student advance or age out of classes all the time, and often times we can predict when that’ll happen. So don’t get discouraged by a waitlisted class! If you sign up, you’ll be in line to get the class time and […]
Lessons
How do I use the swimmer portal?
We use Jackrabbit technologies to manage our swim classes. They have developed a wonderful portal to allow us to communicate easily between students and staff. Below is one of their tutorials. If you have any questions after this, don’t hesitate to reach out!
Unexpected Pool Closures- how long do you close for?
Sometimes it’s necessary to close our pool for programming due to chemical imbalance, vomit or fecal contamination, or mechanical issues. Chemical imbalance and mechanical issues are rare and closure depends on what the issue is- we will reopen as soon as the pool is balanced and working properly. In the event of vomit in the […]
What is your swim diaper policy?
All students, 4 years and younger must wear a reusable swim diaper in lessons. It does not matter if the swimmer is currently toilet trained. We know that accidents can happen! Thank you for helping keep our pool water clean and healthy for all students!
How many classes does tuition cover each month?
Our tuition is based on 4 lessons per month. On months where there is a 5th day, we generally close for pool maintenance and staff training. Please check your student portal for closure dates or call the swim desk.